ISSUE No. 4

A Letter from the Editor Letter from the Editor - Paul Sharman
How ERP Systems Solve the Too Many Systems Problem How ERP Systems Solve the Too Many Systems Problem
- A feature article by Al Enzweiler
Perspectives on Performance: The Performance Prism Perspectives on Performance: The Performance Prism
- A feature article by  Prof. Andy Neely & Chris Adams
Securing Payback from a Quality Management System – the Elusive Dream?
- A feature article by Nick A. Shepherd
Securing Payback from a Quality Management System – the Elusive Dream?
Sun Life Insurance - A Case Study - Activity Based Costing Implementation Sun Life Insurance - A Case Study - Activity Based Costing Implementation
- A feature article by Jim Gurowka
Telecommunications and Computing Drive Global Change: Cost and Performance Management Must Follow Suit Telecommunications and Computing Drive Global Change: Cost and Performance Management Must Follow Suit
 - A feature article by Paul Sharman
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